Circular 46 of 2017 539 views1 application

Job Overview

ANNEXURE D

GOVERNMENT PENSIONS ADMINISTRATION AGENCY (GPAA)
APPLICATIONS : Please forward your application, quoting the relevant reference number,

Government Pensions Administration Agency, 34 Hamilton Street, Arcadia,
Pretoria or Private Bag X63, Pretoria, 0001

CLOSING DATE : 04 December 2017, 12H00 No late applications will be considered.
NOTE : Requirement of applications: Applications must be submitted on form Z83,

obtainable on the internet at http://www.gpaa.gov.za (Originally signed). The
relevant reference number must be quoted on all applications. Application should
consist of (1) a comprehensive CV (specifying all experience and duties, indicating
the respective dates MM/YY as well as indicating references with full contact
details ) (2) original certified copies of all qualifications (including matriculation),
Identity document, valid driver’s license (where driving/travelling is an inherent
requirement of the job) and proof of citizenship if not RSA Citizen. Note: Copies
of certified documents will not be accepted – all copies must be originally certified
in the past 3 months. Failure to submit the above information will result in the
application not considered and deemed a regret. The candidate must agree to the
following: Shortlisted candidates must be available for interviews at a date and
time determined by GPAA. Applicants must note that pre-employments checks
and references will be conducted once they are short-listed and the appointment
is also subject to positive outcomes on these checks, which include but not limited
to: security clearance, security vetting, qualification/study verification, citizenship
verification, financial/asset record check, previous employment verification and
criminal record. Applicants will be required to meet vetting requirements as
prescribed by Minimum Information Security Standards. It is the applicant’s
responsibility to have foreign qualifications evaluated by the South African
Qualifications Authority (SAQA). Correspondence will only be conducted with the
short- listed candidates. If you have not been contacted within three (3) months
after the closing date of this advertisement, please accept that your application
was unsuccessful. The candidate must take note of: It is intended to promote
representativeness through the filling of these posts and the candidature of
persons whose promotion/ appointment will promote representativeness, will
receive preference. Disabled persons are encouraged to apply. For salary levels
11 – 15, the inclusive remuneration package consists of a basic salary, the state’s
contribution to the Government Employees Pension Fund and a flexible portion in
terms of applicable rules. SMS will be required to undergo a Competency
Assessment as prescribed by DPSA. All candidates shortlisted for SMS positions
will be required to undergo a technical exercise that intends to test the relevant
technical elements of the job. The GPAA reserves the right to utilize practical
exercises/tests/competency assessments for non-SMS positions during the
recruitment process (candidates who are shortlisted will be informed accordingly)
to determine the suitability of candidates for the post(s). The GPAA reserves the
right to cancel the filling/not to fill a vacancy that was advertised during any stage
of the recruitment process. The successful candidate will have to sign and annual
performance agreement and will be required to undergo a security clearance.

MANAGEMENT ECHELON

POST 46/06 : BENEFITS ADMINISTRATION EXECUTIVE MANAGER (REF: BAE/2017/11-

1P/DPSA)
SALARY
: R1 370 973 – R 1 544 406 per annum (all-inclusive package)
CENTRE : Pretoria
REQUIREMENTS : A relevant B Degree/ B Tech qualification (NQF 7) coupled with a post-graduate

qualification (NQF 8) as recognized by SAQA in
Management/Economics/Finance/Operational Management/Customer Service or
related field. At least 8 to 10 years relevant experience at a Senior Management
level. Proven track record as a Programme Head/Business Head. Experience in
Financial Services, especially Employee Benefits, Pension Fund and Retirement
Benefits Administration will be a distinct advantage. Knowledge of Benefits

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administration. Knowledge of Customer relationship management (channel
management). Knowledge of relevant legislative requirements and GPAA policies
and procedures. Benefits Administration Industry knowledge. Knowledge of
Pension Fund Regulations and Rules. Financial Management including budgeting
and forecasting. Knowledge of Compliance Management. Strategic capability.
Service delivery innovation. Client orientation and customer focus. People
management and empowerment. Programme and Project management. Change
Management. Knowledge management. Problem solving and analysis skill.
Respect. Emotional intelligence. Transparency. Courtesy, Team player and
Integrity.

DUTIES : The key focus of the Benefits Administration Executive Manager (COO) is to
oversee the management of benefits administration services for the GPAA. As
Benefits Administration Executive Manager (COO), the incumbent must be a
dynamic professional with vision and drive to oversee the overall management of
benefits administration services for the GPAA. The successful incumbent will be
responsible for a wide variety of tasks which include, but not limited to the following:
Formulate and oversee the implementation of strategic plans: Oversee the
development of an effective short, medium and long-term operating strategy for
the programme. Oversee the development, delivery and achievement of the
business plans and budget for the programme. Oversee the development of
management effectiveness and leadership strategy. Aligns plans to meet business
needs, achieving stipulated objectives. Oversee the development, implementation
and maintenance of relevant policies, standard operating procedures, guidelines
and processes, achieving compliance in line with legislation. Develop sound
strategic relationships with relevant stakeholders to serve the interest of the
business unit. Oversee the provision of accurate, current advice regarding benefits
administration to all stakeholders. Oversee the application of principles of good
governance and legislative compliance to the operation of the programme.
Oversee the analyses of service delivery gaps and challenges, define service
delivery operational measures and targets, and implement remedial action
strategies. Oversee quality of service provided to internal and external
customers/clients/stakeholders and organised groups to improve overall the
programme’s performance. Represent the GPAA at all relevant committees and
forums. Oversee the identification of risks and mitigation thereof. Oversee the
analysis of trends and forecasting. Oversee the effective management of customer
relationship management services: Direct the management of all client contact and
ensure that a good client experience is created. Enhance the management of
relationships with GPAA customers and clients in the Regions. Oversee the
process to admit, administer and maintain client records: Oversee the end-to-end
process of admission and maintenance of client’s records. Oversee the end-to-end
process of all collection of contribution revenue and monies owed by clients.
Oversee the processing and ensure payment of benefits: Oversee the processing,
validation and payment of claims. Oversee the management of unclaimed benefits.
Oversee the processes of assessing medical applications received: Oversee the
review of findings of medical examinations conducted to assess the merits of
medical cases received. Oversee the process of deciding whether application
should be accepted or rejected based on the results of the physical examination
conducted. Manage all the resources in the programme: Oversee the development
and management of staff within the programme. Implement and maintain a
relevant management approach to support effective business results within the
programme. Develop and sustain a culture of high performance, professionalism
and integrity to support overall quality of service delivery. Oversee control of
budgeting and expenditure process in-line with strategic objectives and relevant
legislation. Ensure the effective utilization of all other resources (including IS,
Assets, Infrastructure, etc.) within the programme.

ENQUIRIES : Ms Alletah Mashiane Tel No: 012 319 1218
FOR ATTENTION : Ms Alletah Mashiane – Recruitment
NOTE : One position of Benefits Administration Executive Manager exists within

Government Pensions Administration Agency. The role will be filled permanently.
Please note: All shortlisted candidates will be subjected to a technical exercise that
intends to test relevant technical elements of the job, the logistics of which will be
communicated by the Department. Following the interview and technical exercise,

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the selection panel will recommend candidates to attend a generic managerial
competency assessment (in compliance with the DPSA Directive on the
implementation of competency based assessments. The competency assessment
will be testing generic managerial competencies using the mandated DPSA SMS
competency assessment tools.

POST 46/07 : CHIEF FINANCIAL OFFICER (REF: CFO/2017/11-1P)
SALARY : R1 370 973 – R1 544 406 per annum (All-Inclusive package)
CENTRE : Pretoria
REQUIREMENTS : A relevant B degree/B Tech (Finance) (NQF 7) coupled with a post-graduate

financial qualification (NQF 8) as recognized by SAQA. A CA (SA), CIMA or similar
professional qualification will be an advantage. At least 8 to 10 years relevant
Financial Management experience at a Senior Management level. Proven track
record as a Programme Head/Business Head. Experience in Financial Services,
especially Employee Benefits, Pension Fund and Retirement Benefits
Administration will be a distinct advantage. Strategic capability. Service delivery
innovation. Client Orientation and customer focus. Programme and project
management. Change management. Benefits administration. Customer
relationship management. Relevant legislative requirements and GPAA policies
and procedures. Knowledge management. Problem solving and analysis.
Respect. Service excellence. Integrity. Transparency. Courtesy. Emotional
intelligence. Team player. Customer relationship management (channel
management). Industrial Knowledge. Knowledge of Pensions Fund regulations
and rules. Change management. Compliance management. Communication.
People management and empowerment. Financial management including
budgeting and forecasting. Knowledge of Relevant systems.

DUTIES : The successful candidate will be responsible for a wide variety of administrative
tasks which includes, but not limited to the following: Formulate and oversee the
implementation of strategic plans: Oversee the development of an effective short,
medium and long-term operating strategy for the programme. Oversee the
development, delivery and achievement of the business plans and budget for the
programme. Oversee the development of management effectiveness and
leadership strategy. Align plans to meet business needs, achieving stipulated
objectives. Oversee the development, implementation and maintenance of
relevant policies, standard operating procedures, guidelines and processes,
achieving compliance in line with legislation. Develop sound strategic relationships
with relevant stakeholders to serve the interest of the business unit. Oversee the
provision of accurate, current advice regarding benefits administration to all
stakeholders. Oversee the application of principles of good governance and
legislative compliance to the operation of the programme. Oversee the analyses
of service delivery gaps and challenges, define service delivery operational
measures and targets, and implement remedial action strategies. Oversee quality
of service provided to internal and external customers/clients/stakeholders and
organised groups to improve overall the programme’s performance. Represent the
GPAA at all relevant committees and forums. Oversee the identification of risks
and mitigation thereof. Oversee the analysis of trends and forecasting. Oversee
the process of financial and investment management: Establish and promote
healthy business processes that ensure efficient and effective service delivery
within set expectations and agreed performance standards in the area of
accountability and the overall optimisation of the value chain for the Employee
Benefits Group. Ensure that the Finance strategy and operating model is
adequately budgeted for through the development and implementation of a fit for
purpose budget. Ensure effective financial management, control and corporate
governance. Act as the custodian for International Financial Reporting Standards
(IFRS), governance and risk management. Support the GEPF Board of Trustees
and GPAA Executive Authority on Finance matters through participation in the
respective audit committees. Prepare and present financial reports required by the
Board and respective committees, e.g. Annual Financial Statements, Impairment
of investments schedules, MTEF budget, Interim Financial Statements, etc.
Prepare and present financial reports for the executive committees and provide
the necessary guidance on financial matters to the executives. Oversee the supply

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chain management process: Oversee the development of SLA’s for various service
providers to monitor and report on SLA performance. Oversee all aspects of the
procurement function, including tender preparation, evaluation and bid
adjudication process. Ensure all relevant Committees (Specification, Evaluation
and Adjudication) are in place and effective. Ensure that appropriate procurement
processes, policies and procedures are in place to support the acquisition of goods
and services. Manage all the resources in the programme: Oversee the
development and management of staff within the programme. Implement and
maintain a relevant management approach to support effective business results
within the programme. Develop and sustain a culture of high performance,
professionalism and integrity to support overall quality of service delivery. Oversee
control of budgeting and expenditure process in-line with strategic objectives and
relevant legislation. Ensure the effective utilization of all other resources (including
IS, Assets, Infrastructure, etc.) within the programme.

ENQUIRIES : Ms Mapule Mahlangu Tel No: 012 399 2639
FOR ATTENTION : Ms Mapule Mahlangu – Recruitment
NOTE : One Chief Financial Officer Position is currently available at the Government

Pensions Administration Agency. This position will be filled permanently. Please
note: All shortlisted candidates will be subjected to a technical exercise that intends
to test relevant technical elements of the job, the logistics of which will be
communicated by the Department. Following the interview and technical exercise,
the selection panel will recommend candidates to attend a generic managerial
competency assessment (in compliance with the DPSA Directive on the
implementation of competency based assessments. The competency assessment
will be testing generic managerial competencies using the mandated DPSA SMS
competency assessment tools.

POST 46/08 : CORPORATE SERVICE EXECUTIVE MANAGER (REF: CSEM/2017/11-

1P/DPSA)
SALARY : R1 370 973 – R1 544 406 per annum (all-inclusive package)
CENTRE : Pretoria
REQUIREMENTS : A relevant B Degree/ B Tech qualification (NQF 7) coupled with a post-graduate

qualification (NQF 8) as recognized by SAQA. At least 8 to 10 years relevant
experience at a Senior Management level in a Corporate Services environment.
Proven track record as a Programme Head/Business Head. Experience in
Financial Services, especially Employee Benefits, Pension Fund and Retirement
Benefits Administration will be a distinct advantage. Strategic capability. Service
delivery innovation. Client orientation and customer focus. Financial management.
People management and empowerment. Programme and project management.
Change management. Communication. Knowledge management. Problem solving
and analysis. Respect. Service excellence. Integrity. Transparency. Courtesy.
Emotional intelligence. Team player. Benefits administration. Customer
relationship management (channel management). Relevant legislative
requirements and GPAA policies and procedures. Industry knowledge. Financial
management including budgeting and forecasting. Pension Fund Regulations and
rules. Compliance management and Relevant systems.

DUTIES : The incumbent will oversee, direct and provide strategic leadership, advisory and
support service to the GPAA with regards to corporate services. The successful
incumbent will be responsible for a wide variety of tasks which include, but not
limited to the following: Formulate and oversee the implementation of strategic
plans. Oversee the development of an effective short, medium and long-term
operating strategy for the programme. Oversee the development, delivery and
achievement of the business plans and budget for the programme. Oversee the
development of management effectiveness and leadership strategy. Aligns plans
to meet business needs, achieving stipulated objectives. Oversee the
development, implementation and maintenance of relevant policies, standard
operating procedures, guidelines and processes, achieving compliance in line with
legislation. Develop sound strategic relationships with relevant stakeholders to
serve the interest of the business unit. Oversee the provision of accurate, current
advice regarding benefits administration to all stakeholders. Oversee the
application of principles of good governance and legislative compliance to the

11

operation of the programme. Oversee the analyses of service delivery gaps and
challenges, define service delivery operational measures and targets, and
implement remedial action strategies. Oversee quality of service provided to
internal and external customers/clients/stakeholders and organised groups to
improve overall the programme’s performance. Represent the GPAA at all relevant
committees and forums. Oversee the identification of risks and mitigation thereof.
Oversee the analysis of trends and forecasting. Oversee the management of
Human Capital Management services: Drive the provision of effective Human
Capital practices and administration services. Drive the development and
maintenance of HCM strategies. Oversee and facilitate Human Capital strategy,
organisational effectiveness and wellness initiatives for the organisation. Drive the
provision of integrated Human Capital Development initiatives aimed at enhancing
individual and organisational performance. Oversee and facilitate the provision of
labour relations services. Oversee property services, fleet and travel management,
and physical security services: Oversee the provision of office support and
maintenance services. Oversee fleet, travel and accommodation requirements of
the GPAA. Monitor the provision of security management services. Oversee the
development and implementation of risk strategies, anti-fraud and case
management services: Oversee the establishment, maintenance of appropriate
risk management service within the organisation. Oversee fraud prevention and
case management initiatives for the organisation. Oversee the provision of legal
services: Drive the provision of sound legal advice and litigation support to the
Department. Drive the provision of secretariat services to the Department. Drive
the provision of legislative services and contracts management to the Department.
Manage all the resources in the programme: Oversee the development and
management of staff within the programme. Implement and maintain a relevant
management approach to support effective business results within the
programme. Develop and sustain a culture of high performance, professionalism
and integrity to support overall quality of service delivery. Oversee control of
budgeting and expenditure process in-line with strategic objectives and relevant
legislation. Ensure the effective utilization of all other resources (including IS,
Assets, Infrastructure, etc.) within the programme.

ENQUIRIES : Ms Felicia Mahlaba – Tel No: 012 319 1455
FOR ATTENTION : Ms Felicia Mahlaba – Recruitment
NOTE : One position of Corporate Service Executive Manager exists within Government

Pensions Administration Agency. The role will be filled permanently. Please note:
All shortlisted candidates will be subjected to a technical exercise that intends to
test relevant technical elements of the job, the logistics of which will be
communicated by the Department. Following the interview and technical exercise,
the selection panel will recommend candidates to attend a generic managerial
competency assessment (in compliance with the DPSA Directive on the
implementation of competency based assessments. The competency assessment
will be testing generic managerial competencies using the mandated DPSA SMS
competency assessment tools.

POST 46/09 : GENERAL MANAGER: OFFICE OF THE CEO AND STRATEGIC SUPPORT

(GMCEOSS/2017/11-1P)
SALARY : R1 127 334 to R1 347 879 per annum (all- inclusive package)
CENTRE : Pretoria
REQUIREMENTS : A relevant Bachelor’s Degree/B Tech (NQF level 7) as recognized by SAQA. At

least five years senior management experience within the relevant field. A
minimum of ten years’ experience in Corporate Monitoring/Strategy and
Policy/Marketing and Communications. Proven track record as a Division Head.
Experience in Financial Services, especially Employee Benefits, Pension Fund
and Retirement Benefits Administration, will be a distinct advantage. Strategic
capability. Service delivery innovation. Financial management. People
management and empowerment. Programme and project management. Change
management. Communication. Knowledge management. Problem solving and
analysis. Respect. Service Excellence. Integrity. Transparency. Courtesy.
Emotional Intelligence. Team Player. Knowledge of Benefits Administration.
Knowledge of relevant legislative requirements and GPAA policies and

12

procedures. Industry Knowledge. Knowledge of Pension Fund Regulations and
Rules. Knowledge of Compliance Management. Knowledge of customer relations
(channel management).

DUTIES : The successful candidate will be responsible for a wide variety of tasks which
include, but not limited to the following: Ensure the implementation of the Division
strategy: Develop, implement and monitor achievement of an effective Business
Plan. Ensure the development, implementation and maintenance of Division
policies, procedures, and processes, in accordance with best practice. Develop an
effective medium term expenditure framework (MTEF) and medium term strategy
framework (MTSF) operating strategy for the Division. Contribute to the annual
strategic plan. Analyze Division trends and prepare management reports. Track
new developments in practices to improve the effectiveness and efficiency of the
Division. Develop a management effectiveness and leadership strategy. Engage
in strategic relationships with relevant stakeholders to serve the interest of the
organisation. Assess the provision of Division support and advice to line managers
to ensure that line managers are fully equipped to deal with risk related matters.
Drive a culture of compliance with GPAA line managers and staff to ensure greater
awareness of Division policies and procedures. Monitor compliance with relevant
legislation throughout all Division functions. Ensure the provision of accurate and
current advice regarding Division functions to all stakeholders. Ensure analysis of
service delivery gaps and challenges, define service delivery operational
measures and targets, and implement remedial action strategies. Ensure quality
of service provided to internal and external customers/clients/stakeholders.
Represent the Division at all relevant committees and forums. Proactively ensure
the identification and mitigation of risks. Ensure the provision of marketing,
communication and stakeholder management services: Manage the rendering of
media and stakeholder liaison services. Manage the rendering of branding, events
and advertising services to the Department. Manage the rendering of effective and
efficient internal communication support services to the Department. Manage the
rendering of publication services. Ensure and coordinate all monitoring, evaluation
and reporting systems in the Department: Manage the development, maintenance
and implementation of evaluation guidelines and frameworks. Manage the
organisational performance monitoring and reporting for the Department. Co-
ordinate and manage the implementation of integrated Departmental M&E data
systems. Ensure the provisioning of strategic planning, research and policy
implementation for the Department: Manage and coordinate the implementation
of strategy and planning programmes. Coordinate and prepare strategic
performance review and reports for the Department. Manage all research and
policy development in the Department. Manage all the resources in the Division:
Ensure the development and management of staff within the Division. Implement
and maintain a relevant management approach to support effective business
results within the Division. Develop and sustain a culture of high performance,
professionalism and integrity to support overall quality of service delivery. Ensure
control of budgeting and expenditure process in-line with strategic objectives and
relevant legislation. Ensure the effective utilization of all other resources (including
IS, Assets, Infrastructure, etc.) within the Division.

ENQUIRIES : Ms Thenjiwe Gasa – Tel No: 012 319 1304
FOR ATTENTION : Ms Thenjiwe Gasa – Recruitment
NOTE : One General Manager: Office of the CEO and Strategic Support position is

currently available at the Government Pensions Administration Agency. The
purpose of the General Manager is to ensure the implementation of strategic
support services and management of the CEO’s office within the GPAA. This
position will be filled as a permanent position. Please note: All shortlisted
candidates will be subjected to a technical exercise that intends to test relevant
technical elements of the job, the logistics of which will be communicated by the
Department. Following the interview and technical exercise, the selection panel
will recommend candidates to attend a generic managerial competency
assessment (in compliance with the DPSA Directive on the implementation of
competency based assessments. The competency assessment will be testing
generic managerial competencies using the mandated DPSA SMS competency
assessment tools.

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